CX 360

Tools to measure customer experience

 

CX 360

CX 360 is a complete voice-of-customer platform for measuring and developing customer
experience across all channels and touchpoints. It enables you to pinpoint processes and
crucial KPI’s that drive employee and customer experience, and truly make an impact in your
business.

With feedback software that is easy to deploy and integrate into any business system, and
covers standardized measuring methods like NPS, CES and CSAT for contact center
environments and many other areas, you can be sure to get a truly comprehensive view on
your customer experience and business. Catching any weak signals early and accurately
ensures happier people and smoother operations.

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